Events & Training
2000 - Hotel of the Year
2000 - Hotel of the Year
Scottish Thistle Awards 2000 - Winners - Hotel of the Year Winner - ArtHouse Hotel The most compelling feature of the ArtHouse was the real commitment by the management team and staff to succeed, combined with a genuine passion for customer care. There is a general desire to make people feel welcome, which is transmitted through an efficient working team. Staff training is paramount and regular customer surveys are done to hone the customer care training which is a regular feature. The ArtHouse is one of Glasgow''s newest and most unique hotels. Contact Tracey Gillan Tel: 0141 221 6789 www.arthousehotel.com Media Contact Moira Dyer Tel: 0410 349 394 Finalist - Shieldhill Castle Shieldhill Castle feels more like a family environment, rather than management and staff, as Christina and Bob Lamb are both very hands-on in their management. There is a commitment to have local staff and to encourage them to be able to hold conversations with guests as and when required. With good service in the hotel and apparent training focus, Shiedhill Castle is an excellent entry.
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