Events & Training
2000 - Self Catering Operator of the Year
2000 - Self Catering Operator of the Year
Scottish Thistle Awards 2000 - Winners - Self Catering Operator of the Year Winner - Morton of Pitmilly Over the years John Parker has been listening to feedback from his guests and constantly improving the product. Occupancy rates are now approaching 90% with a 75% repeat customer base, primarily from Scotland. John listens to his staff as well as his guests, and the whole place is run as a team. A high emphasis on maintenance and modern, working equipment also adds to the customer care priority. Contact John Parker Tel: 01334 880466 www.pitmilly.co.uk Media Contact Griselda Cowan Tel: 07711 395 136 Finalist - Crosswoodhill Farm Holiday Cottages Geraldine Hamilton is a natural at customer care, and always thinks of guests as individuals with individual needs. Geraldine puts in a lot of welcoming items and has added many additional items over and above what is required, so there is always plenty to do, no matter what the weather. Geraldine keeps a note of customers'' likes and dislikes so she can match their requirements should they return. She also listens to customers and is constantly improving her product.
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