Scottish Thistle Awards 2001 - Customer Care
GuestHouse / B&B of the Year

Winner - East Lochhead Country House, Cottages and Gardens


The result is an exceptionally high quality operation set in beautifully landscaped gardens which enhance the visitors experience.

The couple are totally committed to customer care and run their business with a high degree of enthusiasm, and a very genuine desire to do the utmost for guests.

Finalist - Old Pines Restaurant with Rooms
Bill and Sukie Barber run the Old Pines Restaurant with Rooms with unbounded enthusiasm and exceed their guests expectations with the friendliness of their welcome and the comfort of their accommodation. They constantly strive to improve all aspects of the ''Old Pines experience'' and have seen excellent business benefits as a result. They provide excellent facilities for physically disadvantaged guests and welcome children of all ages. Their dedication to the well being of their guests make for exemplary standards of customer care.

Year 2000 Award winners

Academy of winners