Thistle Awards Categories 2001 - eventsconferences

Events Diary

What's On guides

Scottish Thistle Awards

VisitScotland Expo 2009

Homecoming Scotland 2009

National Business Awards 2008

Training

Northern Lights Tourism Awards 2008

Events & Training

Thistle Awards Categories 2001 - eventsconferences - thistle-cats-cc3.ht

Scottish Thistle Awards 2001 - Customer Care
Self-Catering Operator of the Year

Winner - Crosswoodhill Farm Holiday Cottages
Geraldine Hamilton''s cottages are equipped with every conceivable extra someone might require. Much of this is built up from customer feedback, but also from Geraldine''s keen sense of forethought.

Children, families and individuals are all welcome, as are those with any mobility difficulties. Extra items are always provided and tailored to guests'' preferences and needs.

Geraldine has built up an impressive year round occupancy rate, much of it built up with repeat or referral booking.

She has a most impressive website and is exploring new markets opened up through the ease of the internet.

Finalist - Carvenom Farm Cottages
Tom and Christina Potter set themselves the task of converting an old steading into a selection of individually designed houses 2 years ago. They have the ethos of offering 5 Star service for a 4 Star price, and this has paid off with the occupancy rates and repeat or referral custom generated in such a short time. Tom and Christina are ready to respond to customer feedback and provide additional facilities and services as a result. Many items are provided that visitors do not generally expect, which is a special touch that all adds to the enjoyment of their guests.

View the past winners of the Thistle Awards:
Year 2000 Award winners
Academy of winners

Back...