|
Pre-arrival
1. Brochure / leaflet
- Appropriate information given, ie. opening times, entry charge
- Information factually correct
- Ease of use
- Promotion of attraction experience
- Literature available which is effectively displayed and distributed
- Availability of information in reception/entrance areas
- Adequacy of information, especially maps and printed guides
- Display of material for other attractions
- Range of available language versions
[Top]
2. Road and Directional Signs
- Appropriate advance signage
- Content and accuracy
- Legibility
- Brown and white tourism signposting
- Opening periods, indication of seasonality
[Top]
3. Appearance of Grounds
- Condition of access roads, driveways, paths, steps
- Maintenance, upkeep and tidiness
- Overall Appearance
[Top]
4. Car Park (Not assessed for Historic Attraction / Historic House / Castle)
- Quality of parking area, surface
- Indications of where to park
- Differentiation between cars, coaches, etc.
- Access
- Adequate for level of use
[Top]
|
